How exactly does Tipi work?

When a guest makes a booking, they are sent a link to download Tipi via your confirmation email. Once they download Tipi, they will receive a notification once you check them in on the PMS & mark their room as clean. We also send out PIN’s for guests who don’t want to download an app – this means that you can fully automate your check-in process with no need to encode keys for anyone.

How do I create my own Tipi Hostel account?

Either visit to set up your account or contact our CEO for a demo and a chat –

How does this benefit my hostel & guests?

Tipi streamlines check-in saving time for your staff and guests and cutting operational overheads. The biggest benefit is that you are creating a mobile platform to engage more effectively with your guests – letting them know what’s on, making it easy for them to extend their stay or just give you some feedback before it becomes a bigger issue. If you want to know more about Tipi or organise a demo – hit up our CEO –

What if it doesn't work with my PMS?

We currently work with Mews, Cloudbeds, Guestcentrix & Charts – if your PMS isn’t listed it is a simple integration process. Just let Poppy know your hostel name & PMS – – and we will take care of the rest!

Is Tipi available in my country?

YES! Tipi is a global business with users in over 150 countries around the world… Get in touch and we can talk through making your hostel smarter & your guests happier –

Got a Sales or Media Enquiry?

Sales enquiries or requests for press or media packs should be made to our CEO Jack Bowcott –

Got another question?

If your question isn’t covered here – feel free to email us at – or tap the green support button on the bottom left and see if you can find an answer there.